How does it work?

Simple! We handle everything while you focus on making memories.

Choose your monthly movie package and complete your one-time setup. Each month, you'll receive a simple link to upload your photos and videos. Tell us the story you want us to tell, and we'll handle the rest. Within one week, you'll receive beautifully edited family movies ready to share with everyone you love.

No technical knowledge required. No software to learn. Just beautiful movies delivered to your inbox every month.

How do you protect our family's privacy and content?

Your family's privacy is our absolute priority.

All content is stored securely and only accessed by your assigned editor during video creation. Your finished movies are delivered privately to you - no public access, no ads, no outside viewers ever see your content.

We never use your family's content for marketing without explicit written permission. You own your memories completely, and you can request content deletion at any time. We treat your precious moments with the respect and confidentiality they deserve.

What if I have more photos or videos than my plan allows?

No problem! We never leave precious moments behind.

Each plan has generous content limits, but some months are just fuller of memories than others. You can easily add more content:

• Extra Photos: Add 10 more photos for $8

• Extended Video: Add 2-3 more minutes of storytelling for $10

Or we can help you select the best content to fit your plan. We'll work with you to find the perfect solution for your family's story.

How do I share my movies with family?

Sharing is as easy as sending a text message.

Each movie is delivered as a simple link that works on any device - phones, tablets, computers, smart TVs. Just copy the link and share it in your family group chat, email, or however your family stays connected.

Your movies work everywhere and play beautifully on any screen. Grandparents can watch on their tablets, teenagers can share on their phones, and everyone can enjoy them together on the big screen.

Can multiple family members have their own accounts?

Yes! Every family member can create their own independent movie collection.

Many families have adult children who want to document their own families, or siblings who each want their own movie subscription. Each account is completely independent with its own:

• Monthly movie deliveries

• Content submissions

• Personal movie collection

• Billing and subscription management

Perfect for families where multiple people want to preserve their own memories while still being part of the larger family story. Each person controls their own account and creates their own unique family movie library.

What if I'm not satisfied with my video?

We're committed to creating movies you'll treasure forever.

Due to the custom, personalized nature of our service, all sales are final once your video is delivered. However, we include one revision with each video to address any adjustments needed.

To ensure your complete satisfaction, share any specific preferences when you submit content: music styles you love, photos you want featured prominently, or family members you'd like highlighted.

The more details you provide about your vision, the better we can bring your family's story to life exactly as you imagine it.

Can I pause or cancel my subscription?

You have complete control over your subscription.

You can pause your subscription anytime if you need a break - perfect for busy months or when you're traveling. You can also cancel with no penalty or fees.

Your previously created movies remain yours forever, and you can restart your subscription whenever you're ready to continue building your family's movie collection.

Do you offer rush delivery?

Yes! We offer expedited delivery for urgent occasions.

• Rush Delivery: Get your movies in 3-5 days for $15

• Express Delivery: Get your movies in 24-48 hours for $25

Perfect for last-minute gifts, family gatherings, or when you just can't wait to see the magic we've created from your memories.

What makes your movies different from what I could create myself?

Professional quality that makes your family actually want to watch.

We're not just putting photos to music - we're crafting cinematic stories. Every transition, music choice, and edit serves your family's unique story. The result? Movies that capture hearts, not just moments.

You focus on living the memories. We focus on making them unforgettable.